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I'm trying to 'Sign Up' on MoversPay, but it's indicating the username or password is invalid. Why? - Knowledgebase / Getting Started - Support

I'm trying to 'Sign Up' on MoversPay, but it's indicating the username or password is invalid. Why?

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The username should be a valid email address. If it does not contain '@' in the username, it will not be considered a valid email address. 

The password must be 8 characters or more, and contain at least 1 number, 1 lowercase letter, and 1 capital letter.