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FAQs
FAQs
Getting Started
(13)
Can I get a PDF of my rating?
Can we share MoversPay accounts?
I'm trying to 'Sign Up' on MoversPay, but it's indicating the username or password is invalid. Why?
How do I change my MoversPay subscription?
How do I cancel the paid subscription to MoversPay?
View all articles in Getting Started
Rating a Shipment
(16)
Am I able to rate Alaska shipments?
Why isn't my mileage showing or calculating?
What mileage guide is used in rating my shipments?
Video: Enter Shipment Details
What if I need gross amounts rated out and don't want to apply a discount?
View all articles in Rating a Shipment
Storage In Transit (SIT)
(5)
What is SIT?
How do I know what my SIT Delivery miles are?
What am I supposed to enter for SIT Type?
Where do I get my SIT discount?
Video: Storage In Transit
View all articles in Storage In Transit (SIT)
Crating
(3)
What sizes/dimensions do I enter to calculate my crating charge?
Where do I get my crating location?
Does a discount apply to crating?
View all articles in Crating
Shuttles
(3)
What is a shuttle?
What do I enter for the shuttle location?
Does a discount apply to shuttles?
View all articles in Shuttles
Terms and Definitions
(8)
CWT
Shorthaul
Origin Factor
Destination (Dest) Factor
Base Linehaul
View all articles in Terms and Definitions
TSPLink
(3)
How do I add a compensation schedule?
Why does my compensation schedule say Pending?
What is TSPLink?
View all articles in TSPLink
