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FAQs
Getting Started
(13)
Is MoversPay really free?
Am I limited on how many shipments I can rate?
Can I submit my rating to my TSP, Syncada, or another entity?
Where can I find reports?
I need help! How do I get additional support?
View all articles in Getting Started
Rating a Shipment
(16)
How do I erase all of the shipment data I entered?
Can I edit a field or part of the data after I've already entered it?
Whoops! I accidentally deleted a rating line. How do I get it back?
How do I save my rating to access later?
How did MoversPay calculate my rating item?
View all articles in Rating a Shipment
Storage In Transit (SIT)
(5)
What is SIT?
How do I know what my SIT Delivery miles are?
What am I supposed to enter for SIT Type?
Where do I get my SIT discount?
Video: Storage In Transit
View all articles in Storage In Transit (SIT)
Crating
(3)
What sizes/dimensions do I enter to calculate my crating charge?
Where do I get my crating location?
Does a discount apply to crating?
View all articles in Crating
Shuttles
(3)
What is a shuttle?
What do I enter for the shuttle location?
Does a discount apply to shuttles?
View all articles in Shuttles
Terms and Definitions
(8)
Shorthaul
Origin Factor
Destination (Dest) Factor
Base Linehaul
LH Discount
View all articles in Terms and Definitions
TSPLink
(3)
How do I add a compensation schedule?
Why does my compensation schedule say Pending?
What is TSPLink?
View all articles in TSPLink
